The client is a pan-European granular credit investor with strategies across performing and non-performing consumer, SME and corporate debt.
The firm also has exposure to structured credit and real estate.
The Challenges
Difficulty identifying drivers of performance within their PL & NPL portfolios.
Struggle to monitor, manage and challenge operational activities of servicing and operating partners.
No quick and easy way to identify outliers and legal evolution of portfolios.
Solution Delivered
Designed and created a suite of interactive, deep-dive portfolio monitoring dashboards and operational tracking tools.
Surfaced the drivers of portfolio performance and correlated these directly with servicing and operating partners’ activity.
New collection strategies were derived from data cleansing and analysis that optimized performance and enabled swift, proactive intervention.
Results & Benefits
Timely, accurate and meaningful performance metrics could be surfaced with the touch of a button.
The asset management team was able to drill down into key portfolio segments, emerging trends, breakages in payment plans and other deviations from core assumptions.
Automatic identification of outlier cases enabled the team to productively engage with servicing and operating partners, revise tactics and ultimately drive incremental collections.
